Certified Prevention Specialist CPS Practice Exam

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What is the term used to describe not just hearing but also processing the information conveyed?

  1. a. Message

  2. b. Noise

  3. c. Listening

  4. d. Feedback

The correct answer is: c. Listening

Listening is the term used to describe not just hearing but also actively processing the information conveyed. In the context of communication, simply hearing the words is not enough; true understanding and comprehension occur when an individual actively engages with and processes the information being communicated. This is why the term "listening" is the correct answer in this question.

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