Certified Prevention Specialist CPS Practice Exam

What is the term for the verbal and nonverbal responses to communication after the message has been conveyed?

1. a. Noise

2. b. Message

3. c. Listening

4. d. Feedback

The correct answer is: d. Feedback

The correct answer is feedback. Feedback refers to the responses—both verbal and nonverbal—that occur after a message has been communicated. It allows the sender to understand how the message was received, interpreted, and whether it had the intended effect. Feedback can come in many forms, such as questions, comments, gestures, or facial expressions, and is crucial for effective communication, as it creates a dialogue and ensures clarity. The other terms mentioned do not accurately capture the concept of responding to communication. Noise typically refers to any interference that distorts or disrupts communication, rather than a response to it. The message is the information that is being conveyed, and listening is the process of receiving and interpreting the communication, but it does not encompass the responses that follow from the receiver. Thus, feedback is the most appropriate term for the context of the question.